Pre-Consult Triage
Structured symptom collection on the patient app before the visit — chief complaint, severity, duration, red-flag screen — so chair-time goes to thinking, not history-taking.
AI-Powered Clinical Workflow
The intelligent platform
for modern healthcare delivery
MedMETs streamlines every stage of the clinical encounter — from pre-consult triage through to long-term care continuity — reducing administrative burden while improving patient outcomes.
The shift
Revolutionising the healthcare system.
When Google was the only way to search, nobody believed there could be anything better. Then came the LLMs — ChatGPT, Claude, Gemini — and the way a billion people asked changed overnight.
MedMETs is that same shift for healthcare.
Not a scribe. Not a chatbot. A complete ecosystem with deep, multi- level integrations across the entire clinical encounter — from the patient's phone in the morning to the doctor's screen in the afternoon to the practice's claim file at the end of the month.
14 integrated surfaces
- Ambient scribe
- Evidence-backed AI
- Care plans (multi-country)
- Health screening
- Vitals + medications
- Patient bookings
- Pre-consult triage
- Patient mobile app
- Doctor ↔ patient sync
- Telehealth + audio
- Past consult notes
- FHIR-native records
- EHR + insurer integrations
- RLS privacy by design
The point isn't a new tool. The point is that the entire workflow finally fits in one place — and the practice, the clinician, and the patient all feel it differently.
Patient app
The other half of the consult — in your patient's pocket.
Patients use MedMETs between visits the same way you use it inside them. They see what they took, what they're due, and what their last result meant. They send pre-consult triage before they walk in. They ask MedMETs AI questions in plain English about their own record.
- Your day
- Ask MET
- Sync your doctor
For the clinic
The paperwork stops eating your week.
GPs and nurses leave the most revenue on the table where the paperwork is heaviest — care-plan reviews, health assessments, chronic disease management. MedMETs writes them in the consult and pre-fills the next one. The week stops being a losing battle against your own inbox.
- Drowning
- Turning patients away
- MedMETs installed
- Practice transformed
Care plan reviewCare plan reviewCare plan reviewCare plan reviewCare plan reviewCare plan reviewCare plan review
72 reviews overdue. Nurse on her 11th hour.
MT
Marcus ThompsonGPMP review · requested 14 days ago
DeferredAS
Aisha SulemanK10 assessment · requested 6 days ago
DeferredRP
Ronald ParkCDM care plan · requested 9 days ago
Deferred$14,200 / month in deferred MBS revenue
MedMETs · ready in 6 minutesImported 312 patients · 11 templates loaded · MBS codes pre-mapped
RACGP templates MBS 721 / 723 / 732 Pre-consult triage Patient app sync
Reviews done+218% this quarter
Documentation time−61% per consult
MBS revenue+$22.4k per month
Nurse home by 5:30 PM. Dr Naidu took on three new GPMPs this week.
Haris Lane Family Practice · Sydney · 6 GPs · 2 nurses
One week to feel the difference. One month to see it on the P&L.
See the app
Your health, beautifully simple — on the phone you already carry
The MedMETs patient app is built around what you actually do with your phone: see your stuff at a glance, capture a reading, talk to your doctor, follow the plan you agreed. No 30-screen tutorial. No medical-jargon wall. Just the right thing, ready when you tap.
4.8★App Store + Play Store average
< 90smedian signup → first record
61%fewer reschedules vs. industry baseline
Good morningPriya
72 bpmResting heart rate
2/3Meds taken today
Your annual check-in is in 2 weeks — tap to confirm
Dr Naidu — Tue 09:40Telehealth · 30 min
My health record
Blood pressure128 / 82 · 2 days ago
Within rangeHbA1c6.4% · last month
WatchCholesterol panelTC 4.8 · 8 weeks ago
Within rangeVaccinationsFlu jab due in 6 weeks
Due soonToday's care plan
- Metformin 500mg · morning
- 20-min walk · done at 7:14am
- Metformin 500mg · evening
- Log fasting BG tomorrow
Book a consult
Tell us what's going on — we'll find the right slot.
What's the concern?
Persistent coughSleepBP reviewSkin
How long?< 1 week2–3 weeks> 1 month
Tue 09:40Dr Naidu
Tue 14:20Dr Karim
Wed 11:00Dr Marsh
12:08
Live summary
- Cough 3 weeks, mostly nights
- No fever, no haemoptysis
- Spirometry ordered
One app does what four others can't.
Most clinical AI tools stop at the scribe. MedMETs connects the whole encounter — from the patient's pre-consult triage on their phone, through the AI-assisted consult, into universal care plans, claim flagging, and reflective analytics.
| MedMETs | Heidi | Lyrebird | Other AI scribes | Manual / EHR-only | |
|---|---|---|---|---|---|
| Ambient AI scribe (SOAP / BIRP / HPI) | + checklist ticks | ||||
| Evidence-backed AI with cited guidance | |||||
| Pre-consult triage built into the patient app | |||||
| Universal care plans (GPMP / NHS / CCM) | multi-country | ||||
| Health screening + assessment tracking | |||||
| Patient mobile app — synced records, Ask AI | |||||
| Doctor ↔ patient sync (6-digit, on-device) | |||||
| Live patient booking + telehealth links | |||||
| Built-in clinical analytics + reflection | |||||
| Automatic claim flagging (MBS / NHS / CMS) | |||||
| Privacy by design — RLS + on-device transcription | |||||
| Transparent, per-clinician pricing |
Comparison reflects published product descriptions as of the current quarter. Vendor names referenced for context only.
Workflow
The complete clinical journey
MedMETs supports every phase of care — from the moment a patient makes first contact through to ongoing health management.
Pre-Consult
AI-guided triage and symptom screening. Structured intake completed before the appointment.
Consultation
Automated transcription, clinical coding suggestions, and real-time AI decision support.
Post-Consult
Auto-generated clinical notes, care plans, referral letters, and follow-up scheduling.
Continuous Care
Immunisation tracking, long-term care coordination, and synchronised patient records.
Capabilities
Built for clinical precision
Every feature is designed around real clinical workflows — purpose-built for healthcare teams, not adapted from generic software.
AI Medical Scribe
Real-time ambient transcription converting consultation speech into structured SOAP / BIRP / HPI notes with 98%+ accuracy. Speaker-diarised, multilingual, signed off in under 90 seconds.
Dark Mode, Built-in
Late-shift, on-call, telehealth at 11pm — every surface (web app, mobile app, patient app) ships a clinician-grade dark theme. WCAG-AA contrast across both modes, one-tap toggle, system-preference aware.
Clinical Checklists
Complaint-specific RACGP / NICE-aligned checklists float over the consult. The AI ticks items as they're discussed and surfaces evidence-backed prompts with citations — you focus on the patient, not the rubric.
Care Plans & Reviews
GPMP, TCA, CCMP, MHCP — auto-drafted from the consult with the right MBS / QOF / CPT codes flagged. Reviews pre-fill from the prior plan; renewals stop slipping.
Health Assessments
AUSDRISK, K10, MoCA, MBS 715 / 705 / 707 / 699 — eight standing instruments + longitudinal tracking. Patients complete on their phone; results sync straight into the record.
Integrated Telehealth
Video consultations embedded in the platform — no third-party tools required. Same scribe, same checklists, same care plan workflow as in-person.
Live Patient App Sync
Six-digit handshake links the patient's app to the consult. Pre-consult triage, medications, allergies, past visits, care plan — all on the doctor's screen the moment they sit down.
Late-shift ready
Dark mode, built for the clinic at 11pm.
Telehealth that runs past dinner. On-call notes in the dark consult room. Reviewing care plans before bed. MedMETs ships a clinician-grade dark theme across every surface — the web app, the mobile app, the patient app, even our emails — with WCAG-AA contrast in both modes and a one-tap toggle that follows your system preference by default.
- System-aware. Matches the device theme out of the box. Override per device, anytime.
- Truly dark. Pure-dark backgrounds — not just a tinted light theme. Easier on the eyes during 14-hour stretches.
- Contrast-checked. Every text + icon pair passes WCAG-AA in both themes. Accessibility isn't a light-mode-only afterthought.
- Every surface. Web app, mobile app, patient app, transactional emails — the whole product, not just the dashboard.
0%
Transcription accuracy across all specialties
0%
Reduction in documentation time per clinician
0+
EHR and practice management integrations
0.0★
Average clinician satisfaction rating
Partner Network
Trusted by hospitals, clinics, and investors
Tertiary hospitals, multi-site clinic groups, rural single-clinician practices, and the capital partners backing healthcare infrastructure. Read about each partnership →
St. Mary's Medical CenterRoyal Heart InstituteChildren's Health NetworkMetro General HospitalSt. Vincent's Teaching HospitalNorthside Family PracticeBay Health GroupRiverside ClinicHarbour Specialist CentreCity Medical CollectiveCardinal VenturesHelix CapitalNorthbridge HealthAurora PartnersLumen GrowthSt. Mary's Medical CenterRoyal Heart InstituteChildren's Health NetworkMetro General HospitalSt. Vincent's Teaching HospitalNorthside Family PracticeBay Health GroupRiverside ClinicHarbour Specialist CentreCity Medical CollectiveCardinal VenturesHelix CapitalNorthbridge HealthAurora PartnersLumen Growth
Practitioner Recommendations
In the words of the clinicians using it
Voices from across general practice, specialist medicine, and clinical leadership — direct from the consultation room.
Dr. Sarah Whitman
General Practitioner · Northside Family Practice
Sydney, AU
“The ambient scribe gave me back ninety minutes a day. I am present in the room with my patients again — eye contact, not typing — and the notes that come out are better than the ones I used to write between consults.”General Practice
Dr. Marcus Chen
Cardiologist · Royal Heart Institute
Melbourne, AU
“The decision-support surfaces guidelines at the exact moment I need them. It feels like a registrar quietly handing me the right reference at the right time — never intrusive, always useful.”Cardiology
Dr. Priya Iyer
Clinical Director · Bay Health Group
London, UK
“Rolling MedMETs out across our six clinics took ten days. The onboarding team understood what general practice actually looks like and configured the platform around our workflows — not the other way around.”Multi-site
Compliance & Security
Built to the highest clinical data standards
Healthcare data demands rigorous protection. MedMETs is architected from the ground up to meet international regulatory requirements.
View ComplianceHIPAA
US-aligned safeguards for PHI handling — technical, administrative, and physical controls in place; formal attestation in progress.
In progressGDPR
EU data residency, consent management, and right-to-erasure support. Alignment work continuous.
In progressSOC 2 Type II
Independently audited security controls covering availability and confidentiality. Audit scheduled.
In progressAES-256 Encryption
Data encrypted at rest and in transit. Zero-knowledge key management.
ActiveA patient's morning
From waking up to screened, before breakfast.
MedMETs turns the moments before a workday begins into the health check patients keep deferring. A nudge — a 90-second screening — a same-day booking with the right clinician. The friction that used to take three weeks is now three minutes.
- Wake
- Nudge
- Screen
- Book
06:30
Good morning, Marcus
Sleep · 7h 12m
Your trend looks high.
BP averaging 138/87 over 2 weeks. Take 90 seconds for an AUSDRISK screen?
AUSDRISK · Q5 of 10
How often do you eat vegetables or fruit?
Intermediate risk · share with GP?
PN
Dr Priya NaiduHaris Lane · Today, 11:15 AM
AK
Dr Ash KarimCity North · Tomorrow, 9:00 AM
3 min, 47 s total · MedMETs saved 18 days of clinic-chasing
Care plan continuity
The plan keeps running between visits.
Chronic conditions don't pause for clinic hours. MedMETs quietly tracks meds, vitals, and tasks day by day. When something slips, it nudges. When the patient catches up, the doctor sees the streak restored before the next appointment.
- Missed
- Nudge
- Caught up
- Visible to doctor
21:14
Atorvastatin missedTonight's dose · 20 mg · Nocte
3 missed this weekAdherence dipping — your last visit was good. Let's catch up.
Tonight's dose
Atorvastatin 20 mg. Right after brushing your teeth — that's when it usually sticks.
Logged21:14 · Tonight's dose · 7/7 this week back on track
- Take AtorvastatinNocte
- Take Metformin XRBD with meals
- Log BPCatch up · 3 days
Marcus is back on track
Atorvastatin adherence rebounded to 96% this week (was 71%). BP log resumed yesterday.
Dr Naidu sees this live
Quiet, daily continuity — without making the patient feel watched
Common questions, plain answers.
Switch between practitioner and patient FAQs — same product, different concerns.
It listens (ambient transcription on-device), produces a structured note in the style you've set up (SOAP, BIRP, HPI), surfaces clinical reminders + differentials based on what's being said, and pre-fills the relevant guideline-backed checklist. You stay in the room, talking to the patient, while the note writes itself.
Only if they want their own app. Most consults work without — you just press Start session and MedMETs records and structures the note. The patient app is for connected workflows: pre-consult triage, sharing their vitals + medications, and booking follow-ups themselves.
GPMP (AU MBS 721), NHS QOF (UK), CMS Chronic Care Management (US), plus international WHO-aligned templates as fallback. You don't pick a country — the system reads the patient's locale and renders the relevant plan + claim codes.
No — MedMETs produces evidence-backed suggestions with citations. The clinician makes every decision. Recommendations are flagged with the source guideline (NICE, RACGP, BMJ Best Practice, USPSTF) so you can verify in one click. The system explicitly never recommends a specific dose or dose change.
Patient data lives in your region's nearest Supabase region (e.g. ap-southeast-2 for AU). Audio for transcription processes on-device when possible, with cloud fallback only for long sessions. PHI is encrypted at rest + in transit. Compliance work for HIPAA, SOC 2, ISO 27001, and GDPR is in progress.
Per-clinician monthly subscription with no per-consult charges. Clinic and enterprise plans bundle multi-seat + SSO + audit log access. See the Pricing page for current rates by country.
Inquire
Tell us what you're looking at.
A demo, a clinic-wide rollout, a partnership, or just a question — we'll route it to the right person and reply within one business day.
For patients
Take your health with you
Free for life. Your record, vitals, care plan, and bookings — all in one app, synced to every clinician on your team.
- Free forever
- Works with any GP
- Private by default
For clinicians
Start the scribe in 90 seconds
The AI scribe, pre-consult triage, care plans, and analytics — free tier available, no credit card to start. Your first consult could be your first scribe-written note.
- Free tier — 30 consults / month
- HIPAA + GDPR aligned
- Cancel any time
Ready to transform your clinical workflow?
Join thousands of clinicians who have reduced documentation time, improved care quality, and reclaimed time for their patients.