Telehealth (video)
Patient joins via the app or a one-tap browser link. The MedMETs scribe runs identically — same transcription, same AI Assist, same documentation flow as in-person consults.
Telehealth
Telehealth without compromise
Most telehealth tools are video apps with a clinical wrapper. MedMETs is the other way around: a clinical platform that happens to include video. The consult is the consult, regardless of distance.
- Integrated video
- Same scribe
- Same record
- No third-party tools
Three modes
One platform, three ways to see the patient
The MedMETs scribe doesn't care whether the patient is in the room, on a video call, or on the phone. The note that lands at the end is structurally identical.
Teleaudio (voice-only)
When bandwidth or privacy preferences make video a poor fit, the same session runs voice-only. Patient identity is verified via the app's UR sync; the audit trail stays identical.
In-person
When the patient walks into the clinic, the scribe captures the room audio. The patient app still surfaces the pre-consult intake and the post-consult care plan; only the recording method changes.
What integrated telehealth means
Three things the stitched-together stack can't do
Privacy-respecting
End-to-end encrypted media. Recording is opt-in per consult and explicit consent is captured in the patient app. Recordings live in the patient's record alongside the note — nowhere else.
No second login
Patients open the MedMETs app, the clinician opens the patient record — that's the meeting. No Zoom links, no waiting rooms with a different vendor's branding, no "can you hear me?" because the audio test runs before the call.
Cross-jurisdiction support
Telehealth flows respect the registration and consent rules of the patient's jurisdiction. The platform won't let a clinician complete a consult that breaks a local rule (e.g., interstate prescribing in AU).
Telehealth included from the Professional plan
Starter covers in-person consults end-to-end. Professional adds integrated telehealth at no per-minute cost — your platform fee covers unlimited sessions.
Run a telehealth pilot
Test the integrated video flow with a real patient on your next remote consult. We'll provision a trial workspace, set up your house template, and walk you through the first session.